Kováčiková, Martina2020-06-032020-06-0320171336-8281http://drepo.uniza.sk/handle/hdluniza/117The article highlights the potential of process improvement in process management, it is specifically focused on analysis of the possibility of evaluating and measuring process performance in an enterprise. In the second part of the article the most discussed indicator is an labor productivity indicator that can be considered in terms of country comparisons for a certain performance factor related to work processes from a global perspective.skhttp://creativecommons.org/licenses/by/4.0/processprocess managementlabor productivityWorking Paperhttps://doi.org/10.26552/pte.C.2017.2.1