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dc.contributor.authorKováčiková, Martina
dc.contributor.authorKováčová, Lenka
dc.date.accessioned2020-06-01T07:40:18Z
dc.date.available2020-06-01T07:40:18Z
dc.date.issued2015
dc.identifier.issn1336-8281
dc.identifier.urihttp://drepo.uniza.sk/handle/hdluniza/90
dc.description.abstractThe paper deals with the issue of process management, specifically focuses on the demonstration of processing the processes to the path diagrams. In the article, there is described through the path diagram process of recieving complaints and also there are proposed improvements of the process by creating a single Web Form for filing and automatic registration of complaints in the enterprise system of recorded complaintsen_US
dc.language.isosken_US
dc.publisherŽilinská univerzita v Žilineen_US
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectProcessen_US
dc.subjectProcess Mappingen_US
dc.subjectImprovement of business processesen_US
dc.titleMAPOVANIE PODNIKOVÝCH PROCESOV V POŠTOVOM PODNIKUen_US
dc.typeWorking Paperen_US
dc.identifier.doihttps://doi.org/10.26552/pte.C.2015.2.4


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