Prehliadanie podľa predmetu "customer requirements"
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Customer requirements for airport mobile applications
(University of Zilina, 2021)Digital technologies are increasingly entering into the day-to-day life of everyone. It is possible to observe it in every area, and air transport is no exception. In the context of the digital transformation of air ... -
Value Chains as the Tools for Differentiation of Offer in Services
(University of Zilina, 2016)Customers are generally characterized by having different requirements in selection from the product offer. They are interested in the so-called differentiated offers on the market because the differentiation of services ...