After Slovak accession to the European Union, new opportunities have opened for Slovak entrepreneurs to develop their activities at the transnational level. Entrepreneurs have been given the opportunity to do business ...

The article deals with problems connected with the impact of customer´s card on customer´s behaviour during shopping. Loyalty programs provide scope for a competitive advantage for the business. Global surveys show that ...

Universities have emerged as central actors in the knowledge-based economy. However, the nature of their role in regional economic development is less well understood than is often presumed. While the presence of a leading ...

Modern education - an increasingly resonant theme in every society. The article presents the results of the analysis of the use of ICT in the education process at selected secondary school in Žilina. Based on the current ...

This article deals with the issue of customer satisfaction with the services of the national postal operator in the Slovak Republic. The article compares two surveys of customer satisfaction with the aim of pointing to ...

The differentiated CRM strategy has today become one of the most important tools for acquiring and retaining customers. The proposed differentiated CRM strategy will respect not only the different needs, requirements and ...

Fire rescue departments, military, emergency medical and public safety services, require a high degree of radio transmission security. Tetrapol is a technology that guarantees high security of radio transmission. This ...

Celé číslo 1/2018 časopisu Pošta, Telekomunikácie a Elektronický obchod

The first part of the article is dedicated to the analysis of selected CRM software. The second part of the article focuses on the main goal of this article which is choosing and designing the appropriate use of the CRM ...

This article is devoted to e-Government issues in terms of Slovak Post. This article disassembles the Integrated Service Point and the e-Stamp, Payment System services, according to the terms of business of Slovak Post. ...