(University of Zilina, 2020) Koncová, Dominika; Kremeňová, Iveta
The issue of Paper is the first mile, specifically, collecting mail via letterboxes, by
postal operators providing universal services, and necessary implementation of innovations in
them. In recent years, there was downward tendency of sent mail, so the question arises as to
whether it is necessary to collect mail from letterboxes that have not been filled or if to omit
letterboxes altogether.