Pošta, Telekomunikácie a Elektronický obchod - ročník 16.; číslo 1/2021
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Item Identification of disruptive exponential technologies of Industry 4.0(University of Zilina, 2021) Koncová, Dominika; Kremeňová, IvetaAs the present is connected to the development and implementation of technologies that fall under Industry 4.0, it is necessary to get acquainted with the main areas of interest. The paper identifies individual disruptive exponential technologies with their examples of use in specific areas and the issue of inconsistency in definition of artificial intelligence (AI) is discussed in more detail. In conclusion, there is definition of AI created by authors.Item Sú súčasné chatboty využívané poštovými operátormi poskytujúcimi univerzálnu službu v rámci EÚ postačujúce?(University of Zilina, 2021) Koncová, Dominika; Kremeňová, IvetaThe article presents the testing of search engines and chatbots of postal operators of the universal postal service within the European Union for the ability to search for key phrases consisting of text. Based on the analysis, it was found that search engines as well as chatbots were in many cases insufficiently designed and would need to be upgraded.