Žilinská univerzita v Žiline

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Author: search.filters.author.Paďourová, Anna

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    HODNOTENIE SPOKOJNOSTI ZÁKAZNÍKOV S POŠTOVÝMI SLUŽBAMI V OKRESE DOLNÝ KUBÍN
    (Žilinská univerzita v Žiline, 2019) Paďourová, Anna; Hanulík, Ján
    Nowadays, the term quality is an important and crucial aspect for every business entity in all sectors, including postal services. In the long term, the main aspect focuses on the quality of the provided services, that aim to satisfy the customer's needs in the highest quality and in the shortest time. Therefore, the competitiveness of companies is a crucial factor for keeping existing and acquiring new customers. A customer satisfaction survey in the field of the services and quality of goods provided by the company seems to be a reliable method of keeping customers and being competitive in the product and service market.
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    K PROBLEMATIKE TVORBY INOVÁCIÍ V POŠTOVOM SEKTORE
    (Žilinská univerzita v Žiline, 2019) Rostášová, Mária; Paďourová, Anna
    The paper deals with the application of innovations in the postal sector, where significant changes have been taking place for a long time. Through innovations, postal companies seek to gain a competitive advantage on the postal market, respond to customer demands and even create their previously unknown needs. An important part of the management of the innovation process is the identification of the elements of the innovation climate, the driving and braking forces of innovation and, last but not least, the adopted innovation strategy, which underpins all innovation processes in postal enterprises. The aim of the paper is to analyze in general the state of innovation potential in the postal sector, with an emphasis on the traditional area of letter-post items and to understand the barriers of postal operators they encounter in their efforts to innovate. There are several analytical studies on this topic in the world. The paper is based on secondary research aimed at excerpting the results of recent studies in this area.
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    CROWDFUNDING - NOVÁ FORMA ALTERNATÍVNEHO FINANCOVANIA
    (Žilinská univerzita v Žiline, 2017) Paďourová, Anna
    Crowdfunding has become an interesting financial and support tool for various types of projects over the last decade. The exact definition is: "The financing method of projects and business plans where small amounts of money are collected from a large number of people, most often over the Internet". This form of funding brings together those who have the funds and want to invest with those who need the funds to finance a specific project. On the one side of crowdfunding transaction is a person with a project idea who prepares a crowdfunding campaign, we call this person the project owner. On the other side, there is a crowd of people who provide money for realizing the idea, we call them contributors. The aim of the paper is to provide a basic theoretical framework for crowdfunding and to describe the current situation of innovative financing.
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    THE SMART PACKAGE AS A TOOL OF INTERNET OF THINGS
    (Žilinská univerzita v Žiline, 2015) Tengler, Jiří; Kolarovszki, Peter; Paďourová, Anna
    This paper deals with the design and assembly of small electronic devices known as smart parcel or also smart package. It is a small device that allows you to collect data about pressures on the postal package for the transportation. These data can then be used as a source for optimizing or improving the transportation process of postal parcel.
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    THE IMPLEMENTATION OF AUTOMATIC IDENTIFICATION IN THE DISTRIBUTION PROCESS
    (University of Zilina, 2020) Madleňáková, Lucia; Paďourová, Anna
    Information is an important competitive tool, nowadays. Those, who dispose of them on time, gain the advantage of being able to take decisions sooner than competition. The recency and relevance of information is becoming a necessity also in the field of logistics chain management, especially the 100% traceability of the movement of shipments or goods is crucial not only for the distribution service provider but also for the customer who wants to know where his shipment or goods is. As “Industry 4.0” trends suggest, these requirements are increasingly extended to include data not only on the location of shipments, but on the identification of the owner of the goods, where the shipment was moved from and for what purpose and finally what triggered the activity. This “traceability” is based on the implementation of “perfect” information systems that must be filled with quality and correct data. In addition to data volume growing that will be generated by the various devices, same level of importance seems to be the electronic data exchange among stakeholders. The use of Automatic Identification Tools (AIDC) is the key to data collection in the field of logistics and distribution activities. The paper discusses the possibilities of implementing AIDC using RFID technology in the specific field.