Žilinská univerzita v Žiline

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    Revitalization of the seasonal charter passengers segment in personal air transport
    (University of Žilina, 2023) Seidlerová, Lucie; Rostáš, Ján
    The research focuses on charter passengers and their seasonal impact on charter air transportation. The relevance of the topic is supported by the events that occurred at airports during the summer season. The empirical part of the research is addressed through a questionnaire survey, which examines the behaviour of passengers who use charter air transportation, especially during the summer vacation season. In the final part of the article conclusions of the research are presented. The result of the practical part of the research is the summarization of data obtained from the questionnaire.
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    Defining Standardized Quality Level in Suburban Bus Transport
    (University of Zilina, 2014) Konečný, Vladimír; Kostolná, Mária
    The article deals with the possibilities of standardizing the quality level of suburban bus transport services. The procedures respect the legislative requirements which are valid in the Slovak Republic. The proposed theoretical methods are applied to specific measurement results of expectation and perception of the quality by the passengers in a significant transport hub of northern Slovakia, the region of Žilina. The findings will be applied in development of the standardization quality level in suburban bus transport to its anchoring into the service contract between self-governing region and operator of bus transport. This approach has not yet been applied in the Slovak Republic.