Žilinská univerzita v Žiline

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    Prospects for the development of Bratislava Airport and the influence of relations between airlines and the airport on the decisions of the airport management
    (University of Žilina, 2023) Pojedinec, Benjamín; Rostáš, Ján
    The research deals with the development of Bratislava Airport Milana Rastislava Štefánika. The primary goal of the work is to evaluate the current situation at Bratislava Airport, its equipment, layout, continuity of services, operational performance and evaluation of the airport‘s allocated and used capacity. The research is divided into a theoretical and a practical part. In the theoretical part, it is necessary to present a theoretical view of the basic concepts in aviation, the history of Bratislava Airport, the historical development of the number of passengers transported at this airport, the development of airlines operating in Slovakia and their influence on this airport, a brief evaluation of the number of destinations to which Bratislava Airport flies and considering the possibility of specializing this airport as a secondary airport for Vienna Airport. The essence of the practical part is the evaluation of the current situation at the Bratislava airport, the analysis of privatization possibilities and the implementation of a qualitative survey using a questionnaire. Based on the analysis and evaluation from the survey of the opinions of interested subjects, optimal alternatives for the further development of Bratislava Airport are provided in the context of broader management relations with airlines, as well as an evaluation of privatization options and their potential contribution to the development of Bratislava Airport.
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    Cost Analysis of Queuing System of Postal Office
    (University of Zilina, 2019) Ďutková, Silvia; Hoštáková, Dominika; Turská, Stanislava; Kurotová, Jana; Droźdiel, Paweł
    The paper displays cost analysis of queuing system of particular post office. The selected Post Office is Zilina 1 Post Office in Slovakia. Post office Zilina 1 provides service to almost 4 000 companies and 13 559 households. [1] This paper considers two types of costs. There are costs of services which are associated with increasing or decreasing system capacity. Additional costs are the costs of rejected customers which are costs associated with deciding customers to leave the post office. Aim of this article to indicate the methodology of costs allocation of queuing system of post office and display the costs calculation method of rejected customers. Primary research using the questionnaire and the simulation method proved to be an appropriate tool in this analysis. The results of this paper show the need to take into account the substitutability of the individual services provided at the post office and the repeated arrival of the rejected customer. In the case that a rejected customer requests a service provided also by other postal operators, the post office can deal with loss of customer.