OVEROVANIE DODRŽIAVANIA NORMY ČASOVEJ DOSTUPNOSTI UNIVERZÁLNEJ SLUŽBY A KOMPARÁCIA VÝSLEDKOV ZISŤOVANÍ USKUTOČNENÝCH V ROKOCH 2013, 2014 A 2016

dc.contributor.author	Košťálová, Alena
dc.date.accessioned	2020-06-03T07:15:00Z
dc.date.available	2020-06-03T07:15:00Z
dc.date.issued	2016
dc.identifier.issn	1336-8281
dc.identifier.uri	http://drepo.uniza.sk/handle/hdluniza/104
dc.description.abstract	Time availability is one of the qualitative characteristics that are required for the universal postal service. The article aims to use statistical methods to determine the confidence interval for the average customer´s waiting time at the postal counter and the verification of compliance with the standards of the time availability of postal services specified in the “Requirements for the quality of postal services”.	en_US
dc.language.iso	sk	en_US
dc.publisher	Žilinská univerzita v Žiline	en_US
dc.rights.uri	http://creativecommons.org/licenses/by/4.0/
dc.subject	universal postal service	en_US
dc.subject	quality	en_US
dc.subject	requirements for the quality of postal services	en_US
dc.subject	time availability	en_US
dc.subject	confidence interval	en_US
dc.title	OVEROVANIE DODRŽIAVANIA NORMY ČASOVEJ DOSTUPNOSTI UNIVERZÁLNEJ SLUŽBY A KOMPARÁCIA VÝSLEDKOV ZISŤOVANÍ USKUTOČNENÝCH V ROKOCH 2013, 2014 A 2016	en_US
dc.type	Working Paper	en_US
dc.identifier.doi	https://doi.org/10.26552/pte.C.2016.2.1

Except where otherwise noted, this item's license is described as http://creativecommons.org/licenses/by/4.0/