Browsing Pošta, Telekomunikácie a Elektronický obchod - ročník 14.; číslo 1/2019 by Subject "service market"
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HODNOTENIE SPOKOJNOSTI ZÁKAZNÍKOV S POŠTOVÝMI SLUŽBAMI V OKRESE DOLNÝ KUBÍN
(Žilinská univerzita v Žiline, 2019)Nowadays, the term quality is an important and crucial aspect for every business entity in all sectors, including postal services. In the long term, the main aspect focuses on the quality of the provided services, that ...