INTEGROVANÉ OBSLUŽNÉ MIESTO OBČANA AKO INOVÁCIA V OBLASTI ROZVOJA PODNIKANIA Z POHĽADU SPOKOJNOSTI ZÁKAZNÍKOV

dc.contributor.authorOlšiaková, Miriam
dc.contributor.authorLoučanová, Erika
dc.contributor.authorHešková, Simona
dc.date.accessioned2020-07-28T09:38:36Z
dc.date.available2020-07-28T09:38:36Z
dc.date.issued2019
dc.description.abstractThe paper focuses on evaluating the satisfaction of customers with an Integrated service point provided by the Slovak Post as an innovation in the area of business development offering the access to electronic services of the state in one assisted place. The primary method was questioning. Based on our findings, we can see the positive acceptance of this market innovation by customers and high satisfaction with provided service.en_US
dc.identifier.doihttps://doi.org/10.26552/pte.C.2019.1.4
dc.identifier.issn1336-8281
dc.identifier.urihttp://drepo.uniza.sk/handle/hdluniza/221
dc.language.isosken_US
dc.publisherŽilinská univerzita v Žilineen_US
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectInnovationen_US
dc.subjectIntegrated Service Pointen_US
dc.subjectSurveyen_US
dc.subjectCustomer Satisfactionen_US
dc.titleINTEGROVANÉ OBSLUŽNÉ MIESTO OBČANA AKO INOVÁCIA V OBLASTI ROZVOJA PODNIKANIA Z POHĽADU SPOKOJNOSTI ZÁKAZNÍKOVen_US
dc.typeArticleen_US

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