Benchmarkingové porovnávanie služieb elektronického bankovníctva ako ekologickej inovácie

dc.contributor.authorLoučanová, Erika
dc.date.accessioned2021-08-20T05:30:55Z
dc.date.available2021-08-20T05:30:55Z
dc.date.issued2020
dc.description.abstractThe aim of the paper is benchmarking by comparing selected electronic banking services of Slovak banks as a form of eco-innovation with a focus on innovation in this sector. We point out the differences between the services offered in individual banks, which provide it within the portfolio of their services, as well as the identification of customer requirements. Based on the results, we can state that the customer has not largely mastered the innovations, but they are nevertheless very important from the perspective of the future.en_US
dc.identifier.doihttps://doi.org/10.26552/pte.C.2020.2.4
dc.identifier.issn1336-8281
dc.identifier.urihttp://drepo.uniza.sk/handle/hdluniza/521
dc.language.isoenen_US
dc.publisherUniversity of Zilinaen_US
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectbenchmarkingen_US
dc.subjectbankingen_US
dc.subjectelectronic bankingen_US
dc.subjectecological innovationen_US
dc.subjectdeterminants of eco-innovationen_US
dc.titleBenchmarkingové porovnávanie služieb elektronického bankovníctva ako ekologickej inovácieen_US
dc.typeArticleen_US

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