Univerzitná knižnica - Vedecké odborné časopisy

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    Customer requirements for airport mobile applications
    (University of Zilina, 2021) Kováčiková, Kristína; Materna, Matúš; Baláž, Martin
    Digital technologies are increasingly entering into the day-to-day life of everyone. It is possible to observe it in every area, and air transport is no exception. In the context of the digital transformation of air transport, the potential is tremendous, and enterprises in air transport are being forced to constantly introduce new digital technologies to keep up with the competition. The significant trend now is to carry all the information in the pocket - in the smartphone. Many airports around the world are introducing digital technologies into all processes in the airport environment, including the implementation of a mobile application. Competent representatives of many airports have understood that the introduction of modern services can motivate passengers to make more use of the airport and help increase attractiveness and improve the perception of the airport. The aim of this scientific article is to identify requirements of passengers and their expectations from the airport mobile application.
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    ANALÝZA MOBILNÝCH APLIKÁCIÍ VYBRANÝCH NÁRODNÝCH POSKYTOVATEĽOV POŠTOVÝCH SLUŽIEB
    (Žilinská univerzita v Žiline, 2017) Otto, Ivan; Vaculík, Juraj
    We analyze the mobile app functionality of national postal services providers. We have selected four countries from around the world for a spectacular survey of mobile applications. Using comparison method, we compared selected mobile applications functionality in different countries. The aim of the paper is to evaluate the current state of the mobile application of Slovak Post and design a new application.