INTEGROVANÉ OBSLUŽNÉ MIESTO OBČANA AKO INOVÁCIA V OBLASTI ROZVOJA PODNIKANIA Z POHĽADU SPOKOJNOSTI ZÁKAZNÍKOV

dc.contributor.author	Olšiaková, Miriam
dc.contributor.author	Loučanová, Erika
dc.contributor.author	Hešková, Simona
dc.date.accessioned	2020-07-28T09:38:36Z
dc.date.available	2020-07-28T09:38:36Z
dc.date.issued	2019
dc.identifier.issn	1336-8281
dc.identifier.uri	http://drepo.uniza.sk/handle/hdluniza/221
dc.description.abstract	The paper focuses on evaluating the satisfaction of customers with an Integrated service point provided by the Slovak Post as an innovation in the area of business development offering the access to electronic services of the state in one assisted place. The primary method was questioning. Based on our findings, we can see the positive acceptance of this market innovation by customers and high satisfaction with provided service.	en_US
dc.language.iso	sk	en_US
dc.publisher	Žilinská univerzita v Žiline	en_US
dc.rights.uri	http://creativecommons.org/licenses/by/4.0/
dc.subject	Innovation	en_US
dc.subject	Integrated Service Point	en_US
dc.subject	Survey	en_US
dc.subject	Customer Satisfaction	en_US
dc.title	INTEGROVANÉ OBSLUŽNÉ MIESTO OBČANA AKO INOVÁCIA V OBLASTI ROZVOJA PODNIKANIA Z POHĽADU SPOKOJNOSTI ZÁKAZNÍKOV	en_US
dc.type	Article	en_US
dc.identifier.doi	https://doi.org/10.26552/pte.C.2019.1.4

Except where otherwise noted, this item's license is described as http://creativecommons.org/licenses/by/4.0/