Optimization of ground handling processes at KSC airport

Abstract

Content of this professional article is to describe ground handling processes at the airport in Košice. The main goal is to optimize ground handling with an emphasis on their efficiency not only from the point of view of the range and quality of services provided, but also their correct timing. At the beginning of the article, I describe ground support equipments as well as all related activities that must be performed by handling workers to ensure the smooth operation of the airport and the satisfaction of air carriers, including their passengers. Part of the work is the analysis of technical parameters and functionalities of the equipment and technologies used on apron. The next part is devoted to the description and analysis of the system of ground handling at Košice airport. The last part will belong to the issue of process improvement with the identification of proposed changes leading to more efficient ground handling.